MDE SERVICES GROUP LTD (referred to here-after as mdgroup) has achieved ISO 9001:2015 Quality, ISO 27001:2013 Information Security, and BS 10012:2017 Personal Information certification for its management system, accredited by Intertek.
The International Organisation for Standardisation (ISO), is the world’s largest developer of voluntary international standards. They refer to standards as being “the distilled wisdom of people with expertise in their subject matter”, and exist to uphold exceptional standards across a wide range of industries and professional activities.
Tarquin Scadding-Hunt, CEO of mdgroup, says: “It has always been our intention to do the best possible job for our people, providing the best service to our clients and serving the patients we support through our personalised services and enhanced by our own technologies.
These accreditations demonstrate our on-going commitment to providing a completely secure, reliable service and a quality product that our clients and their patients can rely on.”
“mdgroup operates in a highly regulated industry and must maintain compliance with regulatory requirements and industry standards. These certifications complement the robustness of the mdgroup integrated Quality Management System for regulatory requirements around security, privacy and overall quality, as well as client expectations for quality, compliance and consistency,” commented Paula Harper-Munday, Director, Quality and Compliance at mdgroup.
What is ISO 9001:2015 and ISO 27001:2013?
ISO 9001:2015 Quality requires organisations to have a management system in place to ensure consistency and improvement of products and services that leads to high customer satisfaction. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is maintained and standards are upheld.
ISO 27001:2013 is the world’s highest accreditation for information protection and security and applies to organisations, such as mdgroup, whose business processes conform to strict international standards and compliance. It requires organisations to maintain and continually improve security management systems, adhering to strict safeguards and data security practices.
What is BS 10012:2017 Personal Information?
BS 10012:2017 is the management system standard for managing personal information, which was revised to address the requirements of GDPR. This standard shows a complete and consistent commitment to implementing necessary policies, procedures and controls to manage an individual’s personal data effectively and safely.
Achievement of ISO 9001:2015 Quality, ISO 27001:2013 Information Security and BS 10012:2017 Personal Information are evidence mdgroup UK’s management system has met rigorous standards in ensuring data security, confidentiality, quality assurance and a commitment to continued improvement.
mdgroup is a global digital and patient services company. We’re making life better for patients taking part in clinical trials around the world. Through our digitally enabled services, we deliver remarkable patient experiences to achieve clinical trial excellence.