Putting patients first
Digital and patient health services putting patients at the forefront of clinical trials
What We Do
mdgroup is a leading global provider of personalised clinical study services.
We’re on a mission to revolutionise the clinical research industry by making life better for patients taking part in clinical trials.
When you work with us, you’ll drastically reduce patient drop-out rates, boost the quality of recruitment and prevent disruption to your clinical trial, getting products to market faster.
What our clients say
From our clients to your patients, our goal is that everyone involved in the clinical journey feels supported and valued at every stage of the clinical journey. Here’s what some of our clients say about working with us.
We have had a wonderful experience with mdgroup’s patientprimary service. As a small pharmaceutical company focusing on rare pediatric diseases, we have very specific (and frequently changing) needs for the families participating in our clinical trials. The patientprimary team has been a tremendous help coordinating payments for families in multiple languages and countries, helping us to seamlessly navigate the many challenges of a multinational trial with a special needs population.Cell and Gene Therapy company
mdgroup’s patientprimary service has helped support our study overcome one of the biggest barriers to clinical trial recruitment: patient engagement. By supporting our patients, their parents and carers throughout their clinical trial journey, patientprimary has made the patient and the whole family experience smoother. We would highly recommend this white-glove concierge patient service. The dedicated patientprimary team offers high-end liaison with patients and parents booking their travel, accommodation and rapid reimbursement service. Our patients feel supported and encouraged to attend hospital visits.Biopharma specialising in rare diseases
Thank you to mdgroup’s patientprimary team for your dedicated support in this trial, it really has been beneficial for us to know you are taking such good care of all the travel and reimbursement arrangements. Your concierge service provides multiple advantages for patients and their families, from tailored travel services to fast reimbursement including the arrangements of home nursing visits too. Some of our younger patients benefited from having a research nurse at their doorstep to have simple tasks such as blood drawing performed in an environment they are familiar with.Pharmaceutical company
mdgroup’s patientprimary team quickly organised and executed feasibility visits with all our sites across North America and Europe. The patientprimary team produced very detailed reports from these visits assessing everything from hospital access, parking, local hotels and restaurant facilities to ensure they can organise the most efficient travel arrangements for patients and advise all patients visiting the site on its location and local amenities.Biopharma specialising in rare diseases
The clinical research industry is evolving at unprecedented rates. This is very exciting, and a key opportunity for us to innovate like never before. Our blog is here to help you stay on top of the latest industry trends and advancements in clinical trials.
Why We’re Pledging #NoGoingBack for Clinical Trials
The #NoGoingBack pledge is a statement from organisations across the world to continue forging forward. It’s a united front, and shows the importance of clinical leaders coming together to continue the momentum we’ve created in improving clinical trial conduct around the world.
World Diabetes Day 2020: Spotlight On Patient Experience
Saturday 14th November 2020 is World Diabetes Day, so we wanted to do our part in raising awareness and explore the experience of Diabetes from the perspective of patients and their families.
mdgroup Joins The Beryl Institute Community
We recently joined The Beryl Institute community as an organisational member. Organisational members create market distinction by supporting a culture where staff at all levels have access to patient experience resources and show their understanding that patient experience is an integration of quality, safety and service.
Our case studies
We’re on a mission to make the clinical more human. Patients need to feel supported during a clinical trial to stay engaged, happy and to prevent high drop-out rates.
We understand your patients and their challenges, and all of our services are designed to provide absolute value, for them and for you. Discover how we’ve boosted the success of clinical trials around the globe.
Patient Services for Childhood Neurological Disorder Trial
Read how we organised transcontinental travel and an extended stay for the family of a child participating in a neurological disorder trial during the peak of the COVID-19 pandemic.
Alternative to Clinical Site Visits During COVID-19 & Beyond
During the coronavirus pandemic we made alternative arrangements for a patient visit where the patient was not comfortable travelling to the clinical trial site and did not want study staff in their home.