Patient Care Archives

Roads Like Rivers: Patient Care in Florence

Posted | October 6, 2025

At mdgroup, when we say patient first, we mean it, and so do the remarkable healthcare professionals (HCPs) who deliver care on the ground, no matter the obstacles in their…

Alex Cheesman

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A young female nurse smiling at an elderly female patient with a hand over her shoulder

Blog

Study Nurse Guide: Conducting a Decentralized Clinical Trial

Posted | November 19, 2024

Decentralized clinical trials (DCTs) are transforming the way we conduct medical research, making participation more accessible, patient-centered, and flexible. In these trials, study procedures are often conducted at the patient’s…

Alex Cheesman

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Meet the Team

Going above and beyond for patients: Brittany Haltzman-Cassenti

Posted | April 12, 2024

Brittany Haltzman-Cassenti, our Senior Global Project Manager recently went above and beyond for a young patient. In this article, we share her story. Brittany's Story A 12-year-old patient with a…

Alex Cheesman

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Blog

Introducing Primarius Patient

Posted | March 16, 2023

primarius patient is the latest version of our intuitive mobile app. It forms part of our primarius technology ecosystem and puts patients at the heart of mdgroup services, supporting them…

mdgroup Support

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Images of LaQuinta, Tarquin and Tom, image reads The Future Of Clinical Trials - Looking At The Year Ahead

mdtalk

mdtalk Episode 11: The Future of Clinical Trials: Looking At The Year Ahead

Posted | January 31, 2023

Through the mdtalk podcast and video series, we’re on a mission to highlight the most critical issues impacting clinical research, the patient experience, and the future of healthcare. Listen to…

mdgroup Support

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Providing Travel and Logistical Support to a Family and Patient with Danon Disease

Posted | December 14, 2022

Facilitating remarkable patient experiences and removing the burden of site participation. The Challenge A young patient had the opportunity to participate in a clinical study into Danon disease, a rare…

mdgroup Support

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Blog

The human touch is crucial: Odu’s Cancer Story

Posted | December 14, 2021

I’ve always been passionate about prioritising people and their needs. Having worked in the customer service industry prior to mdgroup, it’s become part of my nature. I believe in…

mdgroup

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Blog

Meet Dr Arthur Lazarus, mdgroup Medical Director

Posted | October 7, 2021

Dr Arthur Lazarus joined mdgroup as Medical Director in July 2021. After practising as a psychiatrist delivering one-to-one care for 20 years, he became interested in population health care and…

mdgroup

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Cookie	Duration	Description
__hssc	30 minutes	HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
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_hjCookieTest	Deleted almost immediately after it is created	Checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1 is set. Deleted almost immediately after it is created. Under 100ms duration, cookie expiration time set to session duration. Boolean true/false data type.
_hjDonePolls	365 days	Set when a user completes an on-site Survey. Ensures the same Survey does not reappear if it has already been filled in. 365 days duration. List of Survey IDs, URL encoded.
_hjHasCachedUserAttributes	session	Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not. Session duration. Boolean true/false data type.
_hjLocalStorageTest	Data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.	Checks if the Hotjar Tracking Code can use Local Storage. If it can, a value of 1 is set. Data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created. Under 100ms duration. Boolean true/false data type.
_hjMinimizedPolls	365 days	Set when a user minimizes an on-site Survey. Ensures that the Survey stays minimized when the user navigates through your site. 365 days duration. List of Survey IDs, URL encoded.
_hjSession_{site_id}	30 minutes duration, extended on user activity.	Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. 30 minutes duration, extended on user activity. JSON data type.
_hjSessionStorageTest	Data stored in _hjSessionStorageTest has no expiration time, but it is deleted almost immediately after it is created.	Checks if the Hotjar Tracking Code can use Session Storage. If it can, a value of 1 is set. Data stored in _hjSessionStorageTest has no expiration time, but it is deleted almost immediately after it is created. Under 100ms duration. Boolean true/false data type.
_hjSessionUser_{site_id}	365 days	Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites. Ensures data from subsequent visits to the same site are attributed to the same user ID. 365 days duration. JSON data type.
_hjShownFeedbackMessage	One day	Set when a user minimizes or completes a Feedback widget. Ensures the Feedback widget will load as minimized if the user navigates to another page where it is set to show. One day duration. Boolean true/false data type.
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_hjUserAttributes	No explicit expiration	Stores User Attributes sent through the Hotjar Identify API. No explicit expiration. Base64 encoded JSON data type.
_hjUserAttributesHash	2 minutes duration, extended every 30 seconds	Enables us to know when any User Attribute has changed and needs to be updated. 2 minutes duration, extended every 30 seconds. Content hash data type.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
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hjActiveViewportIds	Stores an expiration Timestamp	Stores user active viewports IDs. Stores an expiration Timestamp that is used to validate active viewports on script initialization. JSON data type.
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PHPSESSID	1 day	This cookie is native to PHP applications and is used to store and identify a users' unique session in order to manage user sessions on the website.
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Cookie	Duration	Description
__hstc	5 months 27 days	Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
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AnalyticsSyncHistory	1 month	Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.
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Cookie	Duration	Description
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Cookie	Duration	Description
_fbp	3 months	Facebook sets this cookie to measure, optimise and build audiences for ad campaigns.
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