Our new navigator service makes it even easier for patients to access the support they need, when they need it. The service includes personalised concierge support, help with travel, accommodation and logistics and expense management and reimbursements.
Round-the-clock Monday-Friday telephone and email service.
Out of hours emergency travel assistance at weekends.
24hr response on email Monday – Friday.
Toll free numbers available globally.
Translation service available.
In-house travel consultants.
Clinical trial experience team.
Global based team.
We make it as easy as possible for trial participants to start, and complete their clinical trials, which means patient drop-out rates are drastically reduced. Using our expert navigator service, patients will be supported by our dedicated team at every step of their journey.
Our experienced in-house travel consultants and clinical trial coordinators will only ever be a phone call away, at any time day or night from Monday to Friday. Over the weekend, our travel response team are available to support any emergency travel requirements you may have.
Taking a patient-first approach is key to creating a powerful recruitment and retention strategy. Our global team of experts are on-hand 24 hours a day throughout the entire clinical journey, supporting sponsors and CROs to make a difference to the lives of thousands of patients worldwide.
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