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Sponsors & CROs

Recruitment. Engagement. Retention. Outcomes.

We help CROs and sponsors deliver high-performing studies by putting patients first. From recruitment to retention, our patient-centered services ensure every participant has a seamless and supported experience, driving stronger engagement, faster timelines, and higher-quality data.

80% of delays in clinical trial timelines are due to patient recruitment and retention. *source

Up to 40% of patients enrolled at the beginning of the study drop out later on. *source

38% of patients who dropped out of a study early said site visits were stressful. *source

Pioneers of patient-centricity committed to delivering remarkable.

Recruitment

RECRUITMENT

Reaching the Right Patients, Faster.

Finding the right participants for a study can be one of the biggest challenges for CROs and sponsors. We help accelerate recruitment by:

  • Providing logistical and travel support to make participation accessible to a broader patient pool.
  • Offering decentralized and hybrid trial solutions that eliminate geographical barriers.
  • Partnering with patient advocacy groups and leveraging community outreach to enhance diversity and inclusion.
Engagement

ENGAGEMENT

Keeping Patients Informed and Involved.

A well-informed and engaged patient is more likely to remain committed to a trial. Our solutions ensure:

  • Personalized patient communication with dedicated navigators guiding them through every step.
  • Multilingual support and culturally sensitive materials to improve understanding and accessibility.
  • Regular check-ins and feedback loops to maintain engagement and provide continuous support.
Retention

RETENTION

Reducing Dropout Rates with Unparalleled Support.

Patient retention is critical for trial success, and our services are designed to remove barriers to participation, including:

  • Compliant travel, accommodation, relocation, and expense reimbursement to ease patient burdens.
  • In-home procedures that bring clinical trial visits directly to the patient’s home to improve convenience and compliance.
  • A concierge-level experience through our specialist navigators, with 24/7 multilingual support and guidance for patients throughout the trial.
Outcomes

OUTCOMES

Driving Higher Quality Data and Study Success.

By ensuring patients stay engaged and complete their trials, we help CROs and sponsors achieve:

  • More reliable and higher-quality data, leading to faster regulatory approvals.
  • Improved study efficiency, reducing costly delays and protocol deviations.
  • Greater patient satisfaction, fostering trust and participation in future research.

Patient Travel, Accommodation & Relocation

Remove participation barriers and reduce dropouts with end-to-end travel coordination and real-time patient support.

Decentralized Clinical Services

Extend your trial’s reach with compliant, home-based visits that reduce site burden and improve protocol adherence.

Patient Payment, Stipends & Reimbursements

Accelerate reimbursements and reduce administrative workload with efficient payment systems.

Ready to transform the patient experience in your next trial?

Partner with mdgroup to accelerate recruitment, minimize drop-out rates, and deliver stronger study outcomes. With our patient driven solutions and expert support teams, you’ll run efficient, compliant trials that keep patients at the heart of every step.

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