Both patients and sites can submit their expense claims to us directly via email or by using our primarius App. Our teams will check the claim and receipts against agreed site visit dates and expense claim criteria, ensuring the items and amount claimed are within the policy.
If there are any queries about an expense claim, we will contact the patient directly on your behalf. Any out of policy claims will be reviewed and discussed with you before we approve or reject them.
For patient stipends, we verify that requirements for payment have been met, either by liaising directly with sites or reviewing reports provided. In the US, where necessary, we can handle 1099 reporting.