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BlogDecentralised TrialsPatient Experience

Introducing Primarius Patient

By March 16, 2023March 22nd, 2023No Comments

primarius patient is the latest version of our intuitive mobile app. It forms part of our primarius technology ecosystem and puts patients at the heart of mdgroup services, supporting them on their clinical trial journey.

primarius patient enables patients to submit and view their trial-related expense claims and to submit and view travel requests to attend trial visits. They can also view information related to their study, trial visits and how to access support. 

As part of our continued efforts to always put patients first, primarius patient can be accessed via a mobile and desktop app, giving patients control over their study experience in a way that works for them. It is also available in over 50 languages.

Our Ondemand service includes personalised concierge, travel, accommodation and expense support. To support and improve how patients interact with these services, we have enhanced primarius patient, making it even more straightforward to use.  

Our latest primarius patient updates and improvements include:

  • Improved stipend functionality, expense claims and reimbursements
  • Improved payee management
  • Enhanced travel request process
  • Family support requests
  • Updated patient profile

And for 2023, we have some very exciting developments planned for primarius patient, including:

  • Site, caregiver, and improved participant access to travel itineraries and claims
  • Biometric login
  • Patient-facing content and access to key documents related to their study
  • Notifications related to their visit, claims, and travel updates

In addition, we will be releasing new Client and Site Portals into the primarius ecosystem. The client portal will give our clients better access to study reporting and metrics and the ability to provide out-of-policy approvals. And the Site Portal will allow the sites to submit expense claims and travel requests on behalf of their patients. 

We thank our remarkable mdgroup family for making this our most significant release. We’re excited to show what primarius is capable of and see its continued impact on patient engagement and retention in clinical trials.

Get in touch to discover how primarius can support patients, sites and sponsors and help you facilitate remarkable.

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