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Female nurse with light skin and brown hair in blue scrubs assisting an elderly woman with grey hair, both smiling at each other

Decentralized

Clinical Services

Bringing the trial to the patient.

Our decentralized clinical services empower sponsors and CROs to expand patient access, improve retention, and maintain data integrity, all while reducing reliance on site-based visits. Our fully managed end-to-end service covers clinical staffing, mobile health visit coordination, scheduling, supply and equipment management, and real-time oversight.

With decentralized and hybrid trials becoming the norm, our patient-first delivery model helps studies reach more diverse populations, accelerate recruitment, and enhance protocol adherence.

Supported by in-house operational teams, medical distribution centres, and a global network of trained healthcare professionals, we ensure every visit is compliant, compassionate, and precisely executed, delivering the consistency you need, wherever your patients are.

42% of patients cited travel inconvenience as the reason they declined a trial. *source

Up to 60% of patients see geography and distance to study sites as a key barrier to enrolment and engagement. *source

38% of patients who dropped out of a clinical trial early said they felt site visits were stressful. *source

A female nurse with dark skin and long black frizzy hair, wearing blue scrubs and a stethoscope around her neck, sat on a couch pointing at an ipad and in conversation with an older dark skinned lady with short black hair

Flexible in-home and mobile health trial procedures for any protocol.

Our healthcare professionals are trained to deliver a wide range of clinical procedures directly to patients in their homes or off-site locations. From lab sample collection and in-home processing to IP administration and specialist assessments, our team ensures strict protocol adherence without compromising patient comfort or data quality. Below is a sample of some of the procedures we can carry out:

Activities:

  • EKG
  • EEG
  • Remote cardiac monitoring
  • Echocardiogram / Sonography
  • Ultrasound
  • Physical Therapy
  • Ventilator Management
  • Dietary Monitoring
  • Patient Education

Laboratories:

  • Lab sample collection (blood, urine, nasal, skin swabs, wound swabs, oral mucosa, etc.)
  • In-home lab processing
  • Point of care lab testing (e.g., INR testing)
  • Lab shipments (ambient, refrigerated, frozen)
  • Use of central and local labs and local lab contract management
  • Cross-border lab specimen shipment and customs management
  • Lab query resolution
  • PMBC processing

Investigational Product (IP):

  • IP Administration (subcutaneous, intravenous, oral, topical, ocular, inhalation)
  • IP accountability
  • IP temperature-controlled transport and temperature tale management
  • IP direct-to-patient delivery
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