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Decentralized

Clinical Services

Delivering clinical trials beyond the site.

Our decentralized clinical services empower sponsors and CROs to expand patient access, improve retention, and maintain data integrity, all while reducing reliance on site-based visits. Our fully managed end-to-end service covers clinical staffing, mobile health visit coordination, scheduling, supply and equipment management, and real-time oversight across every visit. When access, consistency, or oversight breaks down, trials face delayed timelines, reduced retention, and compromised data quality.

As decentralized and hybrid trials become the norm, our patient-first delivery model helps studies reach more diverse populations, accelerate recruitment, and strengthen protocol adherence.

Supported by in-house operational teams, medical distribution centers, and a global network of trained healthcare professionals, we ensure every visit is compliant, compassionate, and precisely executed, delivering the consistency you need, wherever your patients are.

Traditional site-based trial models continue to create barriers that directly impact enrollment, retention, and patient experience.

42% of patients cited travel inconvenience as the reason they declined a trial. *source

Up to 60% of patients see geography and distance to study sites as a key barrier to enrollment and engagement. *source

38% of patients who dropped out of a clinical trial early said they felt site visits were stressful. *source

A female nurse with dark skin and long black frizzy hair, wearing blue scrubs and a stethoscope around her neck, sat on a couch pointing at an ipad and in conversation with an older dark skinned lady with short black hair

Consistent delivery of decentralized and hybrid trials.

Our mobile health solutions and in-home procedures reduce site burden while maintaining protocol adherence and delivering high-quality data in real-world settings.

Every visit is supported by dedicated operational teams that coordinate scheduling, supplies, and logistics in real time, ensuring consistency, efficiency, and compliance at every stage.

Through our global healthcare professional network, we deploy qualified clinicians to perform in-home clinical procedures with professionalism, care, and clinical precision.

Flexible in-home and mobile health trial procedures for any protocol.

Our healthcare professionals are trained to deliver a wide range of clinical procedures directly to patients in their homes or off-site locations. From lab sample collection and in-home processing to IP administration and specialist assessments, we support complex protocols while maintaining strict adherence to study requirements and data quality standards.

Below is a sample of the procedures we can deliver:

Activities:

  • EKG
  • EEG
  • Remote cardiac monitoring
  • Echocardiogram / Sonography
  • Ultrasound
  • Physical Therapy
  • Ventilator Management
  • Dietary Monitoring
  • Patient Education

Laboratories:

  • Lab sample collection (blood, urine, nasal, skin swabs, wound swabs, oral mucosa, etc.)
  • In-home lab processing
  • Point of care lab testing (e.g., INR testing)
  • Lab shipments (ambient, refrigerated, frozen)
  • Use of central and local labs and local lab contract management
  • Cross-border lab specimen shipment and customs management
  • Lab query resolution
  • PMBC processing

Investigational Product (IP):

  • IP Administration (subcutaneous, intravenous, oral, topical, ocular, inhalation)
  • IP accountability
  • IP temperature-controlled transport and temperature tale management
  • IP direct-to-patient delivery

All procedures are delivered by trained professionals, supported by central coordination, real-time oversight, and compliant supply and laboratory workflows.

Remote patient monitoring for clinical oversight and safety.

Remote patient monitoring enables real-time clinical oversight between visits, supporting patient safety, protocol adherence, and timely intervention throughout the study. Through a combination of wearable technologies and secure communication platforms, we connect patients, healthcare practitioners, and clinical teams in real time, enabling continuous monitoring, remote assessments, and greater visibility beyond the site.

Our remote patient monitoring solutions provide clinical teams with enhanced control and confidence, while ensuring participants remain informed, supported, and engaged throughout the decentralized trial.

Telehealth

Talk to our team about how decentralized and hybrid trial delivery can improve access, strengthen retention, and maintain clinical oversight across every visit.

Discuss your trial delivery model