Skip to main content
Female nurse with light skin and brown hair in blue scrubs assisting an elderly woman with grey hair, both smiling at each other

Decentralized

Clinical Services

Delivering clinical trials beyond the research site.

Our decentralized clinical services empower sponsors and CROs to expand patient access, improve retention, and maintain data integrity, all while reducing reliance on site-based visits. Our fully managed end-to-end service brings together clinical staffing, clinical visits, clinical logistics and remote patient monitoring to support decentralized delivery across every visit.

As decentralized and hybrid approaches become increasingly embedded in clinical research, our patient-first delivery model helps studies reach more diverse populations, accelerate recruitment, and strengthen protocol adherence.

Supported by in-house operational teams, medical distribution centers, and a global network of trained healthcare professionals, we ensure every visit is compliant, compassionate, and precisely executed, delivering the consistency you need, wherever your patients are.

Traditional site-based trial models continue to create barriers that directly impact enrollment, retention, and patient experience.

42%

42% of patients cited travel inconvenience as the reason they declined a trial. *source

Up to 60%

Up to 60% of patients see geography and distance to study sites as a key barrier to enrollment and engagement. *source

38%

38% of patients who dropped out of a clinical trial early said they felt site visits were stressful. *source

A female nurse with dark skin and long black frizzy hair, wearing blue scrubs and a stethoscope around her neck, sat on a couch pointing at an ipad and in conversation with an older dark skinned lady with short black hair

Clinical staffing for decentralized delivery.

Our global network of healthcare professionals enables us to deliver protocol-required clinical activities wherever your patients are.

From nurses and phlebotomists to other qualified healthcare professionals, we source and deploy experienced clinicians based on your protocol, patient location and study requirements.

Led by clinicians, our team understands what’s required on the ground. Healthcare professionals are selected for their clinical expertise, experience and ability to deliver compassionate, patient-centered care.

Flexible clinical procedures, wherever your patients are.

Our healthcare professionals are trained to deliver a wide range of clinical procedures beyond the traditional research site. Whether in a patient’s home, hotel, or another suitable location, we support complex protocols while maintaining strict adherence to study requirements and data quality standards.

Below is a sample of the procedures we can deliver:

Activities:

  • EKG
  • EEG
  • Remote cardiac monitoring
  • Echocardiogram / Sonography
  • Ultrasound
  • Physical Therapy
  • Ventilator Management
  • Dietary Monitoring
  • Patient Education

Laboratories:

  • Lab sample collection (blood, urine, nasal, skin swabs, wound swabs, oral mucosa, etc.)
  • In-home lab processing
  • Point of care lab testing (e.g., INR testing)
  • Lab shipments (ambient, refrigerated, frozen)
  • Use of central and local labs and local lab contract management
  • Cross-border lab specimen shipment and customs management
  • Lab query resolution
  • PMBC processing

Investigational Product (IP):

  • IP Administration (subcutaneous, intravenous, oral, topical, ocular, inhalation)
  • IP accountability
  • IP temperature-controlled transport and temperature tale management
  • IP direct-to-patient delivery

All procedures are delivered by trained professionals, supported by central coordination, real-time oversight, and compliant supply and laboratory workflows.

Healthcare professionals managing clinical equipment and supplies for decentralized clinical trial delivery.

Clinical logistics that keep every visit moving.

Delivering clinical care beyond the research site depends on having the right equipment and supplies in the right place, at the right time.

Our clinical logistics capabilities support decentralized and hybrid visits through the secure storage, distribution and coordination of essential clinical equipment and supplies. With distribution centers in Europe and the US, we help ensure healthcare professionals have what they need to deliver protocol-required activities wherever your patients are.

From preparation and shipping to delivery and return, our clinical operations and logistics teams work together to keep visits running smoothly and minimize disruption for patients, sites and study teams.

Explore Clinical Logistics
Illustration of a virtual healthcare consultation with digital health records, patient monitoring and medical technology.
Discuss your trial delivery model