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navigator Services

navigator

Supporting patients every step of the way.

Our navigator service offers more than just support, it’s about providing the human touch that makes all the difference in a patient’s clinical trial journey. With 24-hour personalised concierge assistance, patients can access the support they need, when they need it. From travel, accommodation, and logistics coordination to hassle-free expense management and reimbursements, we go above and beyond to make the process smooth and stress-free.

By combining empathy with expertise, we empower patients to focus on their health while we take care of everything else.

Round-the-clock Monday-Friday telephone and email service.

Out of hours emergency travel assistance at weekends.

24hr response on email Monday – Friday.

Toll free numbers available globally.

Translation service available.

In-house travel consultants.

Clinical trial experience team.

Global based team.

We make it as easy as possible for trial participants to start, and complete their clinical trials, which means patient drop-out rates are drastically reduced. Using our expert navigator service, patients will be supported by our dedicated team at every step of their journey.

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Our experienced in-house travel consultants and clinical trial coordinators will only ever be a phone call away

Our experienced in-house travel consultants and clinical trial coordinators will only ever be a phone call away, at any time day or night from Monday to Friday. Over the weekend, our travel response team are available to support any emergency travel requirements you may have.

Download the navigator service flyer below:

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