Patient Experience Archives

mdtalk Episode 12: Support for parents and guardians of children with rare diseases

Posted | February 23, 2023

Through the mdtalk podcast and video series, we’re on a mission to highlight the most critical issues impacting clinical research, the patient experience, and the future of healthcare. Listen to…

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Engaging and Retaining Patients in a Complex Hybrid Study

Posted | December 7, 2022

Maximising patient participation and ensuring a remarkable patient experience during screening, initial treatment, and follow-up visits. The Challenge Our client, a biopharmaceutical company focused on creating novel precision medicines for…

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Providing Dedicated Mobile Health Services to Ensure Optimum Trial Participation

Posted | September 24, 2022

Demonstrating the importance of communication between stakeholders to improve patient-centric care The Challenge Our client, a leading research company dedicated to helping biotech, specialty pharma, and device innovators transform ideas…

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Guides

The Ultimate Guide To The Future Of Clinical Research

Posted | July 28, 2022

Since the onset of the global pandemic, clinical trials have been more visible than ever. As a result, we’ve seen a drastic rethinking of traditional approaches to clinical trial design,…

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Patient Experience

On a Mission to Change Public Perception of Parkinson’s: Alex Flynn and Justine Nunn’s Story

Posted | April 11, 2022

World Parkinson’s Day takes place on April 11th to raise awareness of the world’s fastest growing neurological disease. It is a cause very close to our hearts here at mdgroup. …

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Meet the Team

Rare Disease Day: Delivering Remarkable to Patients with Rare Diseases

Posted | February 28, 2022

We’re on a mission to facilitate remarkable experiences for patients taking part in clinical trials around the world, and this is especially important for those with rare diseases. Living with…

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Patient Experience

Delivering Remarkable Patient Experiences in Clinical Trials

Posted | February 9, 2022

Our Chief Operating Officer, Christopher Kennedy, recently presented at Pharma and Patient USA, a virtual event bringing together leaders in patient-centricity. Christopher shared our perspective on what it takes to…

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Mobile health Facilitates Remarkable During Australia’s COVID-19 Outbreak

Posted | December 16, 2021

The Challenge: The mdgroup mobile health team facilitated decentralized clinical trial visits in remote and metropolitan areas in Australia during a COVID-19 Delta variant outbreak. With strict lockdowns and high…

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mdtalk

Facilitating Remarkable in 2021 and Beyond

Posted | December 16, 2021

We’re on a mission to deliver remarkable experiences, making life better for patients taking part in clinical trials around the world. The COVID-19 pandemic pushed patient centricity high on big…

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Cookie	Duration	Description
__hssc	30 minutes	HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
__hssrc	session	This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
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_GRECAPTCHA	5 months 27 days	Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.
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_hjCookieTest	Deleted almost immediately after it is created	Checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1 is set. Deleted almost immediately after it is created. Under 100ms duration, cookie expiration time set to session duration. Boolean true/false data type.
_hjDonePolls	365 days	Set when a user completes an on-site Survey. Ensures the same Survey does not reappear if it has already been filled in. 365 days duration. List of Survey IDs, URL encoded.
_hjHasCachedUserAttributes	session	Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not. Session duration. Boolean true/false data type.
_hjLocalStorageTest	Data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.	Checks if the Hotjar Tracking Code can use Local Storage. If it can, a value of 1 is set. Data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created. Under 100ms duration. Boolean true/false data type.
_hjMinimizedPolls	365 days	Set when a user minimizes an on-site Survey. Ensures that the Survey stays minimized when the user navigates through your site. 365 days duration. List of Survey IDs, URL encoded.
_hjSession_{site_id}	30 minutes duration, extended on user activity.	Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. 30 minutes duration, extended on user activity. JSON data type.
_hjSessionStorageTest	Data stored in _hjSessionStorageTest has no expiration time, but it is deleted almost immediately after it is created.	Checks if the Hotjar Tracking Code can use Session Storage. If it can, a value of 1 is set. Data stored in _hjSessionStorageTest has no expiration time, but it is deleted almost immediately after it is created. Under 100ms duration. Boolean true/false data type.
_hjSessionUser_{site_id}	365 days	Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites. Ensures data from subsequent visits to the same site are attributed to the same user ID. 365 days duration. JSON data type.
_hjShownFeedbackMessage	One day	Set when a user minimizes or completes a Feedback widget. Ensures the Feedback widget will load as minimized if the user navigates to another page where it is set to show. One day duration. Boolean true/false data type.
_hjTLDTest	session	We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. Enables us to try to determine the most generic cookie path to use, instead of page hostname. It means that cookies can be shared across subdomains (where applicable). After this check, the cookie is removed. Session duration. Boolean true/false data type.
_hjUserAttributes	No explicit expiration	Stores User Attributes sent through the Hotjar Identify API. No explicit expiration. Base64 encoded JSON data type.
_hjUserAttributesHash	2 minutes duration, extended every 30 seconds	Enables us to know when any User Attribute has changed and needs to be updated. 2 minutes duration, extended every 30 seconds. Content hash data type.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
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CookieLawInfoConsent	1 year	Records the default button state of the corresponding category along with the status of CCPA.
hjActiveViewportIds	Stores an expiration Timestamp	Stores user active viewports IDs. Stores an expiration Timestamp that is used to validate active viewports on script initialization. JSON data type.
hjViewportId	session	Stores user viewport details such as size and dimensions. Session duration. UUID data type.
PHPSESSID	1 day	This cookie is native to PHP applications and is used to store and identify a users' unique session in order to manage user sessions on the website.
viewed_cookie_policy	1 year	This primary cookie monitors the user’s consent to the use of cookies when they click on the following buttons: "Accept": to give consent. "No": to deny consent. No personal information is collected by this cookie and its activation depends only on response to the user’s action (Accept/No).

Cookie	Duration	Description
__hstc	5 months 27 days	Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_ga	1 year 1 month 4 days	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
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AnalyticsSyncHistory	1 month	Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.
hubspotutk	5 months 27 days	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
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Cookie	Duration	Description
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Cookie	Duration	Description
_fbp	3 months	Facebook sets this cookie to measure, optimise and build audiences for ad campaigns.
bcookie	1 year	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.
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